Dronesgates.com
Operated by Aurelius Capital Limited
Last Updated: 25 February 2026
1. Company information
This Website (www.dronesgates.com) is operated by:
Aurelius Capital Limited
Company No: 17036964
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Email: info@dronesgates.com
Throughout these Terms, “Company”, “we”, “us”, and “our” refer to Aurelius Capital Limited.
The Company operates as an independent online retailer of civilian drones, batteries, spare parts, and related accessories sourced through distribution partners in the UK and European Union.
Drones Gates is not affiliated with, authorised by, or endorsed by DJI or any other manufacturer. All trademarks, brand names, and product names remain the property of their respective owners.
2. Definitions
For the purposes of these Terms:
- “Website” means www.dronesgates.com
- “Customer” means the individual purchasing Products for personal use
- “Products” means civilian unmanned aerial vehicles (drones), batteries, spare parts and accessories
- “Order” means a purchase request submitted via the Website
- “Contract” means the legally binding agreement formed under Section 5
Headings are for convenience only and do not affect interpretation.
3. Business model disclosure
3.1 The Company operates exclusively as a business-to-consumer (B2C) online retailer.
3.2 The Company:
- Does not operate a marketplace
- Does not facilitate peer-to-peer sales
- Does not manufacture drones
- Does not sell military-grade, restricted or weaponised equipment
3.3 Products are sourced from authorised UK and EU distributors and fulfilled through recognised logistics providers operating within the UK, EU and EEA.
4. Eligibility
4.1 You must be at least 18 years old.
4.2 By placing an Order, you confirm that:
- You are legally capable of entering into binding contracts.
- You are purchasing for lawful civilian use.
- You will comply with applicable aviation regulations.
- You are not located in a sanctioned jurisdiction.
- You are not acting on behalf of a restricted entity.
4.3 The Company reserves the right to refuse service where eligibility cannot be verified.
5. Contract formation
5.1 Product listings on the Website constitute an invitation to treat and not a binding offer.
5.2 When you submit an Order, this constitutes an offer to purchase.
5.3 An automated order confirmation email acknowledges receipt only and does not constitute acceptance.
5.4 A legally binding Contract is formed only when the Company issues a dispatch confirmation.
5.5 The Company may cancel Orders prior to dispatch for reasons including:
- Pricing error
- Stock unavailability
- Fraud suspicion
- Sanctions screening failure
- Export control restrictions
- Regulatory concerns
6. Pricing and vat
6.1 Prices are displayed in GBP or EUR depending on location.
6.2 Prices include applicable VAT where required under:
- UK VAT legislation
- EU VAT Directive
- OSS framework (where applicable)
6.3 The Company reserves the right to correct manifest pricing errors prior to dispatch.
6.4 Where a pricing error is identified, the Customer will be contacted before processing continues.
7. Payment methods
7.1 Accepted payment methods include:
- Major debit and credit cards
- Apple Pay
- Google Pay
All payments are processed securely via Stripe.
7.2 The Company does not store full card details.
7.3 Transactions may be subject to:
- 3D Secure authentication
- Fraud risk scoring
- IP and device analysis
- Behavioural fraud detection
7.4 For high-value Orders (typically above €1500 or equivalent), the Company may request:
- Proof of identity
- Proof of address
- Additional payment confirmation
7.5 The Company may delay dispatch pending successful verification.
8. Delivery
8.1 Delivery is available within the United Kingdom, European Union and EEA.
8.2 Orders are fulfilled through recognised logistics providers including DHL and UPS.
8.3 Delivery timeframes are estimates only and not guaranteed.
8.4 Risk passes to the Customer upon confirmed delivery to the delivery address.
8.5 For high-value Products, signature upon delivery may be required.
8.6 Title to Products transfers only upon full cleared payment.
9. Batteries and hazardous goods
9.1 Certain lithium-ion batteries may be classified as hazardous goods.
9.2 Shipping of such Products may be subject to carrier restrictions.
9.3 The Customer agrees to comply with manufacturer safety instructions.
9.4 The Company is not liable for damage resulting from improper battery handling or misuse.
10. Consumer right of withdrawal
10.1 Consumers have a 14-day right of withdrawal under:
- UK Consumer Contracts Regulations
- Directive 2011/83/EU
10.2 The withdrawal period begins upon receipt of the Products.
10.3 Returned goods must be:
- Unused
- In original packaging
- In resalable condition
10.4 Refunds will be processed within 14 days of receiving returned goods.
11. Returns and inspection
11.1 Returned Products will be inspected for:
- Physical damage
- Tampering
- Regulatory non-compliance
- Serial number verification
11.2 The Company may reduce refunds where value has diminished due to excessive handling beyond necessary inspection.
11.3 Fraudulent return attempts may result in refusal of future service.
12. Chargebacks and disputes
12.1 Customers must contact support prior to initiating a chargeback.
12.2 The Company retains evidential records including:
- Delivery confirmation
- Tracking records
- IP logs
- Payment authentication records
12.3 Fraudulent or abusive chargebacks will be formally disputed through payment processors.
12.4 The Company reserves the right to restrict future purchases in cases of abuse.
13. Warranty
13.1 Products benefit from statutory warranty rights under:
- UK Consumer Rights Act 2015
- EU consumer protection legislation
13.2 Warranty excludes:
- Misuse
- Unauthorised modifications
- Firmware tampering
- Regulatory violations
- Accidental damage
13.3 Manufacturer warranties may apply in addition.
14. Drone regulatory compliance
14.1 Customers are solely responsible for compliance with:
- Regulation (EU) 2019/947
- UK Civil Aviation Authority (CAA) requirements
- Local aviation authority regulations
14.2 Customers must:
- Register where required
- Maintain required pilot competency
- Respect no-fly zones
- Operate within permitted categories
14.3 Products must not be used for:
- Military purposes
- Unlawful surveillance
- Prohibited activities
15. Export control and sanctions
15.1 Orders are screened against UK and EU sanctions frameworks.
15.2 Products may not be exported or re-exported in violation of applicable export control laws.
15.3 Orders breaching sanctions or restricted destination regulations will be cancelled.
16. Intellectual property
All Website content, including logos, text, images and design elements, is owned by the Company or its licensors and may not be reproduced without written permission.
17. Limitation of liability
17.1 To the maximum extent permitted by law, the Company’s total liability shall not exceed the purchase price of the Product concerned.
17.2 Nothing in these Terms excludes liability for:
- Death or personal injury
- Fraud
- Mandatory statutory consumer rights
17.3 The Company is not liable for indirect or consequential losses.
18. Force majeure
The Company is not liable for delays or failures caused by events beyond reasonable control, including:
- Natural disasters
- Supply chain disruption
- Regulatory intervention
- Strikes
- Carrier delays
19. Data protection
Personal data is processed in accordance with:
- UK GDPR
- EU GDPR
- Our Privacy Policy published on the Website
20. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales.
EU consumers retain mandatory protections under their local consumer protection laws.
