Privacy Notice

Respecting the rights and freedoms of individuals whose personal data we process, and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), we provide the following information.

Who is the controller of your personal data?

The controller of your personal data is:

Aurelius Capital Limited
Registered in England and Wales under company number 17036964
Registered office: 20 Wenlock Road, London, England, N1 7GU
Email: info@dronesgates.com

(hereinafter referred to as “Company”, “we”, or “us”).

How can you contact us regarding personal data?

For any questions regarding the processing of personal data, you may contact us via:

📧 Email: info@dronesgates.com

We will respond to inquiries and facilitate the exercise of your rights under applicable data protection laws.

For what purposes and how long do we process personal data in connection with online services?

WHOSE DATA WE PROCESS

We process data of:

  • Customers placing orders through our online store
  • Individuals subscribing to newsletters or marketing communications
  • Users interacting with our website

PURPOSE OF PROCESSING

Your personal data is processed for:

1. Performance of a contract

Including:

  • Order processing
  • Payment handling
  • Delivery fulfilment
  • Customer support

Legal basis: Performance of contract

Retention period:
For the duration of the contract and thereafter until the limitation period for claims expires.

2. Internal analytics and service improvement

We may process data to create internal statistics, analyses and reports, including:

  • Service optimisation
  • IT system development
  • Business planning

Legal basis: Legitimate interest of the Company

Retention period:
For the duration of the contract and thereafter until the limitation period for claims expires.

3. Order fulfilment and legal obligations

Including:

  • Delivery coordination
  • Accounting compliance
  • Tax reporting
  • Defence against potential claims

Legal basis:

  • Performance of contract
  • Compliance with legal obligations
  • Legitimate interest in establishing, pursuing or defending claims

Retention period:
For the duration required by accounting and tax laws and until expiry of potential claims.

4. Newsletter services

Where you subscribe to our newsletter (email):

  • We process your data to deliver communications.

Legal basis: Consent or contract (newsletter subscription)

Retention period:
Until you withdraw consent or unsubscribe.

5. Newsletter personalisation

We may tailor content based on website interaction.

Legal basis: Legitimate interest in improving user experience

Retention period:
Until consent is withdrawn or objection is raised.

Who may have access to personal data?

Personal data may be disclosed:

  • To public authorities where required by law
  • To service providers acting on our behalf, including:
    • Hosting providers
    • IT system maintenance providers
    • Payment processors (e.g. Stripe)
    • Delivery partners

Where necessary for order fulfilment, data may be shared with logistics providers.

With your consent, cookies or tracking technologies may be used by analytics providers.

Do we transfer data outside the EEA?

We do not transfer personal data to third countries unless appropriate safeguards (such as Standard Contractual Clauses) are in place.

Your rights

You may exercise the following rights at any time:

  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right of access
  • Right to data portability
  • Right to withdraw consent (where processing is based on consent)

Requests may be submitted via email.

Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Is providing personal data mandatory?

Providing personal data is voluntary.
However, failure to provide required data may prevent the conclusion or execution of a contract.

Profiling and automated decision-making

We may use profiling to:

  • Improve website usability
  • Tailor communications
  • Provide relevant product recommendations

Profiling does not produce legal effects or significantly affect individuals.

You may object to profiling at any time.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your data is processed unlawfully.

Consent

Where processing is based on consent:

  • Consent is voluntary
  • You may withdraw it at any time
  • Withdrawal does not affect prior lawful processing

Contact

For personal data inquiries:

📧 info@dronesgates.com