Privacy & Cookies Notice

Dronesgates.com
Operated by Aurelius Capital Limited
Last Updated: 25 February 2026

1. Who we are (Controller)

The controller of personal data processed on this Website (www.dronesgates.com) is:

Aurelius Capital Limited
Company No. 17036964
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Email: info@dronesgates.com

2. What data we may collect

Depending on how you use the Website, we may process different categories of personal data, including:

  • Identification & contact data (name, email, phone number, delivery/billing address)
  • Transaction & financial metadata (order details, payment status, payment method, authentication logs; we do not store full card details)
  • Technical data (IP address, device identifiers, browser information, cookies, approximate location derived from IP)
  • Usage data (how you browse and interact with pages, cart activity, preferences)
  • Marketing preferences (newsletter subscription status, consent choices)

If we request data to enable certain functions (checkout, delivery, account), some fields are mandatory. If you do not provide necessary data, we may not be able to complete your order or provide certain features.

3. Purposes, legal bases and retention

We process personal data for the following purposes:

3.1 Account registration (if you create an account)

Purpose: create and manage your customer account, verify registration data, store order history and enable faster checkout.
Legal basis: performance of contract.
Retention: while your account remains active; after closure, data may be retained as required for legal obligations and limitation periods.

3.2 Order fulfilment and customer service

Purpose: process orders, accept payments, arrange delivery, provide support, manage returns, complaints and warranty queries, and communicate about your purchase.
Legal basis: performance of contract; legal obligation (accounting/tax); legitimate interests (handling disputes and preventing fraud).
Retention: typically up to 6 years for accounting/tax and claims limitation purposes.

3.3 Fraud prevention and security

Purpose: prevent fraud, payment abuse, chargebacks, account misuse, and protect the Website and customers.
Legal basis: legitimate interests; legal obligation where applicable.
Retention: as long as necessary for security and evidential purposes (including dispute/chargeback windows).

3.4 Marketing and newsletter (if you subscribe)

Purpose: send you newsletter communications and product updates (email).
Legal basis: consent or performance of the newsletter subscription.
Retention: until you unsubscribe or withdraw consent.

3.5 Analytics and service improvement

Purpose: understand how users use the Website, improve performance, content and user experience, and maintain IT systems.
Legal basis: legitimate interests; consent where required for non-essential cookies.
Retention: for the duration necessary for analytics purposes; data may be aggregated and anonymised.

4. Payments (Stripe)

Payments are processed securely via Stripe. We do not store full card numbers. Payment authentication may include 3D Secure. Stripe may process certain data as an independent controller under its own policies.

5. Profiling and automated processing

We may use limited profiling (e.g., based on browsing behaviour and purchase history) to improve navigation, recommend relevant products, and tailor marketing (where permitted).
We do not make decisions producing legal effects solely by automated means without the possibility of human review.

6. Who we share data with

We may share personal data with trusted service providers where necessary, including:

  • payment processors (e.g., Stripe)
  • logistics and delivery providers (e.g., recognised carriers)
  • IT/hosting and security providers
  • professional advisers (legal, accounting)
  • authorities if required by law

We do not sell your personal data.

7. International transfers

Where data is transferred outside the UK/EEA, we apply safeguards such as adequacy decisions or Standard Contractual Clauses.

8. Your rights

You may request: access, rectification, erasure (where applicable), restriction, objection, portability, and withdrawal of consent.
Requests: info@dronesgates.com
We may require identity verification before acting on a request.

9. Is providing data mandatory?

Providing personal data is voluntary, but required data is necessary to place and deliver an order or to use certain Website features.

COOKIE NOTICE

10. What cookies are

Cookies are small text files stored on your device when you visit a website. They help websites function properly and, with consent, enable analytics and marketing features.

11. Types of cookies we use

We may use:

  1. Strictly necessary cookies
    Required for core Website functionality (e.g., cart, checkout, security).
  2. Functional cookies
    Remember preferences (e.g., language, region).
  3. Analytics cookies (optional / consent-based where required)
    Help measure visits and usage to improve performance.
  4. Marketing cookies (optional / consent-based)
    Used to measure advertising effectiveness and show relevant ads (e.g., via Google/META) if enabled.

12. Managing cookies

You can manage cookies through your browser settings and, where available, through the cookie preference tool on the Website. You can delete cookies at any time.

13. Updates

We may update this Privacy & Cookies Notice from time to time. The current version will always be published on the Website.

14. Contact

For privacy-related questions: info@dronesgates.com