Online Store Terms

Dronesgates.com
Operated by Aurelius Capital Limited
Last Updated: 25 February 2026

1. Definitions

“Store” — the website operated at www.dronesgates.com
“Company” — Aurelius Capital Limited
“Customer” — any individual or business placing an order
“Products” — goods offered via the Store
“Order” — a confirmed purchase request
“Contract” — agreement formed upon order confirmation

2. Scope of Service

The Store provides access to Products offered by the Company via online purchase.

The Store operates within:

  • United Kingdom
  • European Union
  • European Economic Area

The Store:

  • does not operate as a marketplace
  • does not provide cash-on-delivery
  • does not provide financing services

All Products are sold directly by the Company.

3. Eligibility

To use the Store, Customer must:

  • be at least 18 years old
  • have legal capacity to enter into binding contracts
  • provide accurate information

Use of the Store requires:

  • internet access
  • valid email address

4. Orders

Orders may be placed:

  • as a guest
  • via account

Placing an order requires:

  1. selecting Product
  2. providing delivery details
  3. choosing payment method
  4. confirming acceptance of Terms
  5. completing payment

Contract is formed once order confirmation email is issued.

The Company may refuse or cancel an order if:

  • payment fails
  • fraud risk is identified
  • regulatory requirements apply
  • Product becomes unavailable

5. Pricing

All prices:

  • are final at checkout
  • include applicable VAT where required
  • exclude shipping costs unless stated

Prices cannot be changed after order confirmation.

6. Payment

Payments are processed securely via Stripe.

Accepted methods:

  • credit/debit cards
  • Apple Pay
  • Google Pay

Orders are processed only after payment authorization.

The Company does not store full payment details.

7. Order Processing

Processing typically begins after payment confirmation.

Estimated fulfillment timelines are provided at checkout.

In rare cases (e.g. supply delays), dispatch timing may change.
Customer will be notified where applicable.

8. Delivery

Delivery is handled according to the separate:

➡️ Delivery & Payments Policy

Ownership transfers upon delivery.

Risk transfers upon successful delivery to provided address.

9. Right to Cancel (Consumer only)

Where applicable under UK/EU consumer law:

Customers may cancel within 14 days of delivery.

Products must be:

  • unused
  • complete
  • returned in original condition

Return shipping cost is borne by Customer unless defective.

Refunds are issued:

  • after inspection
  • via original payment method

10. Returns & Defects

If Product is defective or non-conforming:

Customer may request:

  • repair
  • replacement
  • refund (where required by law)

Claims must be submitted via:

📧 info@dronesgates.com

Inspection may be required.

11. Order Cancellation

Orders may be cancelled prior to dispatch by contacting support.

After dispatch, cancellation is treated as return.

12. Account (optional)

Customers may create an account.

Account enables:

  • order tracking
  • history access

Customer is responsible for account security.

13. Reviews

Customers may submit reviews voluntarily.

Reviews must:

  • be genuine
  • relate to actual purchases
  • not violate law or third-party rights

14. Compliance & Use

Customers agree not to:

  • misuse the Store
  • disrupt systems
  • provide false data

15. Changes

The Company may update these Terms to reflect:

  • legal changes
  • operational changes
  • payment provider changes
  • service updates

Updates apply prospectively.

16. Governing Law

These Terms are governed by applicable UK law
(with consumer protections of EU where required).

📧 Contact: info@dronesgates.com